PRIVACY
Privacy Policy
What this website collects, and what we do with it.
Last updated October 7, 2026
Cozy Home Services LLC is a family-owned heating, cooling and plumbing company in Lansdale, Pennsylvania. This page explains what this website collects, why, and what we do with it. It is written to be read, not to be impenetrable.
What we collect
When you use the contact form. Your name and phone number are required; your email address, the service you selected, how urgent it is and anything you type in the message box are optional. That is the whole list — there are no hidden fields.
When you call or text. Your phone number, and whatever you tell us about the job.
Automatically. Like most websites, our host records standard server logs — IP address, browser type, which pages were requested and when. WordPress also sets cookies needed for the site to function.
Embedded services. Some pages load a Google map, Google reviews displayed through Trustindex, and online booking from Housecall Pro. When those load, the companies behind them receive standard technical information such as your IP address and browser type, and may set their own cookies.
What we use it for
To answer you, schedule work, and do the job. To send an estimate or invoice. To follow up after a visit.
We do not sell your information, and we do not share it with anyone except the services we need to run the business — our website host, our email provider, and our scheduling software (Housecall Pro), which handles booking and customer records. Booking online takes you to Housecall Pro, and anything you enter there is covered by their privacy policy as well as this one.
How long we keep it
Contact form submissions are stored in the website’s own database and in our email. Customer and job records live in our scheduling system for as long as we need them for service history, warranty and tax purposes.
Your choices
You can ask us what we hold about you, ask us to correct it, or ask us to delete it — call or email and we will. Some records we have to keep for tax or warranty reasons, and we will tell you if that applies.
You can block cookies in your browser. The site will still work.
Children
This site is not directed at children and we do not knowingly collect information from anyone under 13.
Changes
If we change how any of this works, we will update this page and change the date at the top.
Getting in touch
Questions about any of this go to [email protected] or (610) 809-6903.
Cozy Home Services LLC
1380 Sumneytown Pike, Lansdale, PA 19446
Questions About Your Information?
Call or email and we’ll answer plainly.